Returns & Exchanges
Returns & Size Exchanges
Request a return within 14 days of purchase or delivery. Eligible merchandise may be exchanged for a different size, subject to availability, or returned for Section One store credit only. Standard returns are not refunded to cash or the original payment method, except where required by law.
Eligibility
- Items must be unworn and unwashed, with original tags attached.
- Include original packaging where applicable.
- A receipt or order confirmation is required.
Contact Section One before sending an item back. Submission of a request does not confirm eligibility; we will provide instructions after reviewing your request.
Final sale
Sale and clearance merchandise, gift cards, undergarments, socks, hats and headwear, jewelry and accessories, and products specifically marked FINAL SALE are not eligible for standard returns or exchanges. Certain limited releases and collaborations may also be individually designated FINAL SALE.
Online orders
Customers pay return shipping for standard returns and exchanges. Original shipping charges are non-refundable. Section One pays to correct verified wrong or damaged orders.
Damaged or incorrect items
Report an issue within 3 days of delivery. Provide your order information, the affected item, a description of the problem, and clear photos so we can review the claim.
Store credit
Section One store credit is valid for 12 months from issuance, subject to applicable law.
Contact us
Start your request through Section One customer support or email sectionuno@yahoo.com. Include your order number and the item involved. These terms do not limit rights or remedies required by law.
